Terms and Conditions
The letsbloom Platform as a Service (PaaS), letsbloom Marketplace, and the sites these are made available from (collectively, “letsbloom Platform”) are owned and operated by letsbloom, a business of Standard Chartered Bank.
Your use of the letsbloom Platform is governed by these Terms of Use and our Privacy Policy , as amended from time to time. Your use of the letsbloom Platform constitutes your acceptance of these Terms of Use. If you do not agree to these Terms of Use, you must immediately discontinue your access or use of the letsbloom Platform. Platform.
These Terms of Use take effect when you click an “I Accept” button or check box presented with these terms or, if earlier, when you use any part of the letsbloom Platform. You represent to us that you are lawfully able to enter these Terms of Use, and if you are entering into these Terms of Use for an entity, such as your employer, you represent to us that you have legal authority to bind that entity.
You confirm that any person who uses your login credentials is authorized to access and use the letsbloom Platform and act on your behalf.
Third Party Providers
The letsbloom Platform is built on public cloud providers, including Amazon Web Services (AWS), Microsoft Azure (Azure) and Google Cloud Platform (GCP), whose respective customer agreements are incorporated into these Terms of Use by reference. You acknowledge and agree that you have read these customer agreements and agree to be bound by them as amended from time to time:
The letsbloom Platform uses OKTA for customer identity and access management, whose customer agreement is incorporated into these Terms of Use by reference. You acknowledge and agree that you have read the OKTA customer agreement and agree to be bound by it as amended from time to time: Okta Agreements
letsbloom Marketplace
For each and every app that you deploy from the letsbloom Marketplace, you acknowledge and agree that you have read that app’s customer agreement and agree to be bound by it, and it is incorporated into these Terms of Use by reference.
Personal Data
You shall not disclose your personal data to letsbloom beyond the minimum personal data requested for by letsbloom to activate your account with letsbloom. You shall not use the letsbloom Platform to store your or your employer’s customer data.
Please refer to our Privacy Policy, which is incorporated into these Terms of Use by reference.
Disclaimer
The letsbloom Platform is provided on an “as is” and “as available” basis and letsbloom makes no warranty, promise, representation or guarantee as to: (a) the letsbloom Platform being of satisfactory quality or fit for a particular purpose or producing any particular result or investment outcome; (b) security, reliability, performance, timeliness and availability of the letsbloom Platform; or (iii) correctness or accuracy or completeness of the content provided within or via the letsbloom Platform. All warranties, representations or other assurance, whether express or implied, regarding the letsbloom Platform are expressly excluded to the fullest extent permissible by law.
The material and information contained on the letsbloom Marketplace is provided for general information only. letsbloom makes no representation or warranty of any kind, whether express, implied or statutory regarding the material and information contained or referred to in the site.
letsbloom’s provision of third party apps on the letsbloom Marketplace or inclusion of hyperlinks anywhere in the letsbloom Platform does not imply any endorsement such apps or of the material on such hyperlinked sites. Any hyperlink exists for information purposes and are for your convenience only.
letsbloom is not responsible for the contents of third party websites. If you visit third party websites, then your rights and obligations while accessing and using those sites will be governed by the agreements and policies relating to use of those third party sites.
letsbloom is not responsible for third party apps on the letsbloom Marketplace. letsbloom makes no representation or warranty of any kind, whether express, implied or statutory regarding the third party apps on the letsbloom Marketplace.
Jurisdiction
The letsbloom Platform is intended for access by users from Singapore, the United Kingdom or the United States of America only. If accessing the letsbloom Platform from a particular country or jurisdiction would be illegal, you should not do so.
Your Responsibilities
Except to the extent caused by our breach of these Terms of Use, you are responsible for all activities that occur under your account, regardless of whether the activities are authorized by you or undertaken by you, your employees or a third party, and letsbloom and Standard Chartered Bank are not responsible for unauthorized access to your account.
You are responsible for all hardware, software, equipment, network facilities, systems and other resources or facilities needed to connect to or access and use the letsbloom Platform.
You shall comply with these Terms of Use and all applicable laws at all times.
Limitation of Liability
letsbloom accepts no liability for any loss or damage (including special, incidental or consequential loss or damage) arising directly or indirectly from your use of the letsbloom Platform, howsoever arising from, but not limited to:
- any defect, error, imperfection, fault, mistake or inaccuracy with the letsbloom Platform, its contents (including content from third party providers), associated services, or due to any unavailability of the letsbloom Platform or any local site or any part thereof or any contents or associated services;
- action taken, or not taken in reliance on material, content or information contained on the letsbloom Platform; and
- any computer viruses, Trojan horses, worms, software bombs or similar items. You click on any hyperlinks, deploy any apps or download any software or data at your own risk.
You shall indemnify letsbloom and Standard Chartered Bank against any losses, costs, damages, expenses, demands and claims which result from (a) any breach of these Terms of Use by you; (b) your use of the letsbloom Platform otherwise than strictly in accordance with these Terms of Use; (c) any claims by third parties (including but not limited to claims by any of your or your employer’s customers) arising out of or relating to the use of, or inability to use, the letsbloom Platform, any content provided under or through the letsbloom Platform; (d) any third party claim in connection with your use of, including any data you disclose to, the letsbloom Platform, and including any claim for intellectual property infringement; and (e) any claims or regulatory investigations arising out of or relating to your breach of these Terms of Use.
You acknowledge and accept the following risks if you access and use the letsbloom Platform: (a) risks if your login credentials are stolen and misused in a way which results in the disclosure of your letsbloom account data or other malicious operation of your letsbloom account; and (b) risks that your communications with letsbloom may be delayed, not received, intercepted, monitored, amended or otherwise interfered with by third parties, and the confidentiality of such communications may be compromised.
letsbloom will not be liable for any delay or failure to perform any obligation under these Terms of Use where the delay or failure results from any cause beyond our reasonable control, including acts of God, labour disputes or other industrial disturbances, electrical or power outages, utilities or other telecommunications failures, earthquake, storms or other elements of nature, epidemics, blockages, embargoes, riots, acts or orders of government, acts of terrorism, or war.
You must notify letsbloom within six (6) months of becoming aware of the material facts of any claim you have against letsbloom, failing which, you waive all such rights to claim
Email Subscription Service
We may, at our discretion, provide a service whereby you can request to subscribe to and receive e-mail alerts relating to products, services or information offered by letsbloom or other third parties (“Subscription Service(s)”). Your use of the Subscription Services will be governed by the separate terms and conditions for use of those services. Your confirmation of subscription to the Subscription Services constitutes acceptance of their terms and conditions of use.
letsbloom does not guarantee that any e-mails from the site will be sent to you or received by letsbloom nor does letsbloom warrant the privacy and/or security of e-mails during internet transmission.
Security
It is your responsibility to ensure that any login credentials used by you in connection with the letsbloom Platform is kept secure, and that no person or entity other than you obtains access to your login credentials, including logging off securely to prevent any unauthorized access to your confidential information.
Confidentiality
You consent to the communication and disclosure by letsbloom of any information in respect of or relating to: (a) you; (b) these Terms; or (c) your use of the letsbloom Platform, to: (aa) Standard Chartered Bank Group companies; (bb) any service providers or professional advisors to a Standard Chartered Bank Group company; (cc) any rating agency, insurer or insurance broker, or direct or indirect provider or credit protection; or (dd) as required by applicable laws, any regulatory, statutory or governmental or quasi-governmental authority, court or tribunal.
Intellectual Property Rights
All rights (including, but not limited to, copyright) in and to the contents (including, but not limited to, trademarks, text, graphics, images, links and sounds) contained on the letsbloom Platform is owned by or licensed to letsbloom or our affiliates, and may not, unless expressly permitted, be copied, modified, downloaded, distributed or published in any way without the prior written consent of letsbloom, our affiliates, or licensors, as the case may be. If any content on the letsbloom Platform is permitted for use, you shall comply with all terms of use, conditions, guidelines, or restrictions that apply to that content.
“letsbloom”, “letsbloom Marketplace” and the letsbloom logo are trademarks, logos and service marks of letsbloom and no permission or licence is granted to use any such trademarks, logos or service marks without the prior written consent of letsbloom.
In relation to any information or material you submit to letsbloom using the letsbloom Platform and/or to our social media accounts, you hereby grant to letsbloom or other members of the Standard Chartered Bank Group a worldwide, royalty-free, perpetual, irrevocable, sub-licensable right and licence to use such information or material for any purpose it deems appropriate, including without limitation, the copying, modification, transmission, distribution and publication thereof, unless restricted by applicable law. You represent and warrant that such information or material you submit does not infringe the rights of any other third party.
You agree that letsbloom shall not be under any obligation of confidentiality to you regarding any such information or material submitted to it using the letsbloom Platform and/or our social media accounts unless otherwise agreed in a separate direct contract between you and letsbloom or required by law.
Modification
letsbloom reserves the right in its discretion to change without prior notice any information or material contained on the letsbloom Platform.
These Terms of Use may be updated from time to time and amendments take effect from the date they are placed on this site. You are advised to visit this site regularly to check for any amendments. This policy was last updated on 16 March 2020.
Termination
letsbloom may terminate these Terms of Use, your access to all or any part of the letsbloom Platform, or any app, at any time.
letsbloom may change or discontinue any part of the letsbloom Platform from time to time.
You may, by notice to letsbloom, terminate these Terms of Use with 60 days’ notice in writing. Termination will not affect any accrued rights or obligations prior to the effective date of termination. Upon termination, you shall cease to use the login credentials that had been provided to you previously.
Governing Law
These terms of use shall be governed by and construed according to Singapore laws. Any dispute, controversy or claim arising out of or in connection with these terms of use shall be subject to the non-exclusive jurisdiction of the Singapore courts.
